1997 Consumer's Resource Handbook United States Office of Consumer Affairs Leslie L. Byrne Special Assistant to the President and Director Ella Green Editor-in-Chief Estelle L. Rondello Managing Editor Dinah Bembo Associate Editor

Special thanks to the staff of the United States Office of Consumer Affairs
Sandy Aguilar	Barbara L. Hill	Howard Seltzer
Stephanie Brown	Fred Johnson	Pamela L. Sidel
Debra Huffman Church	E. Waverly Land	Juanita Yates
Edna G. Cosby	Daisy Cherry Maggett
Nellie Fegans	Michelle Muth

Appreciation to the National Association of Consumer Agency Administrators (NACCA) for their assistance.

This Handbook is a public document and may be reproduced in part or in its entirety without permission. Please credit the United States Office of Consumer Affairs.

Single copies of the Consumer's Resource Handbook are available free by writing:
Handbook, U.S. Office of Consumer Affairs, 750 17th Street, NW, Washington, DC 20006­4607

This publication is printed on recycled paper.
October 1996

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