City and county consumer offices are familiar with local businesses and local ordinances and state laws. If there is no local consumer office in your area, contact your state consumer office. State offices, sometimes in a separate department of consumer affairs or the attorney general's or governor's office, are familiar with state laws and look for statewide patterns of problems. Consumer protection offices in the U.S. territories also are included.
To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have or if complaint forms are provided.
Many offices distribute consumer alerts on a variety of consumer issues. Call to obtain available educational information on your problem.
This list is arranged in alphabetical order by state name. State, county and city jurisdictions and TDD numbers are in bold type.
Noreen Matts
Assistant Attorney General
Consumer Protection
Office of the Attorney General
400 West Congress South Building, Suite 315
Tucson, AZ 85701
6026286504
County Offices
Stephen Udall, County Attorney
Apache County Attorney's Office
P.O. Box 637
St. Johns, AZ 85936
5203374364, ext. 240
Fax: 5203372427
Alan Polley, County Attorney
Cochise County Attorney's Office
P.O. Drawer CA
Bisbee, AZ 85603
5204329377
Fax: 5204324208
Terence C. Hance, County Attorney
Coconino County Attorney's Office
Coconino County Courthouse
100 East Birch
Flagstaff, AZ 86001
5207796518
Fax: 5207795618
Jerry B. DeRose, County Attorney
Gila County Attorney's Office
1400 East Ash Street
Globe, AZ 85501
5204253231
Fax: 5204253720
Jack M. Williams, County Attorney
Graham County Attorney's Office
Graham County Courthouse
800 West Main
Safford, AZ 85546
5204283620
5204287200
Dennis L. Lusk, County Attorney
Greenlee County Attorney's Office
P.O. Box 1717
Clifton, AZ 85533
5208654108
Fax: 5208654665
Steven P. Suskin, County Attorney
La Paz County Attorney's Office
1320 Kofa Avenue
P.O. Box 709
Parker, AZ 85344
5206696118
Fax: 5206692019
William Ekstrom, County Attorney
Mohave County Attorney's Office
315 North 4th Street
P.O. Box 7000
Kingman, AZ 864027000
5207530719
Fax: 5207532669
Melvin Bowers, County Attorney
Navajo County Attorney's Office
P.O. Box 668
Holbrook, AZ 86025
5205244026
Fax: 5205244244
Stephen D. Neely, County Attorney
Pima County Attorney's Office
1400 Great American Tower
32 North Stone
Tucson, AZ 85701
5207405733
Fax: 5207913946
Robert Carter Olson
Pinal County Attorney
P.O. Box 887
Florence, AZ 85232
5208686271
Fax: 5208686521
Jan Smith Florez, County Attorney
Santa Cruz County Attorney's Office
2100 N. Congress Drive, Suite 201
Nogales, AZ 85621
5202872468
Charles Hastings, County Attorney
Yavapai County Attorney's Office
Yavapai County Courthouse
Prescott, AZ 86301
5207713344
Fax: 5207713110
David S. Ellsworth, County Attorney
Yuma County Attorney's Office
168 South Second Avenue
Yuma, AZ 85364
5203292270
Fax: 5203292284
City Office
Ronald M. Detrick
Deputy City Attorney
Consumer Affairs Division
Tucson City Attorney's Office
110 East Pennington Street, 2nd Floor
P.O. Box 27210
Tucson, AZ 857267210
5207914886
Office of Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 942442550
9163223360
TDD: 9163245564
Toll free in CA: 8009525225
Marty Keller, Chief
Bureau of Automotive Repair
California Department of Consumer Affairs
10240 Systems Parkway
Sacramento, CA 95827
9164451254
TDD: 9163221700
Toll free in CA: 8009525210 (auto repair only)
County Offices
Aldene Croswell, Commissioner
Alameda County Consumer Affairs Commission
4400 MacArthur Boulevard
Oakland, CA 94619
5105356444
Gary Yancey, District Attorney
Contra Costa County District Attorney's Office
725 Court Street, 4th Floor
P.O. Box 670
Martinez, CA 94553
5106464500
Fax: 5106462116
Alan Yengoyan
Senior Deputy District Attorney
Business Affairs Unit
Fresno County District Attorney's Office
1250 Van Ness Avenue, 2nd Floor
Fresno, CA 93721
2094883156
Fax: 2094951315
Edward R. Jagels, District Attorney
Criminal Division
Kern County District Attorney's Office
1215 Truxtun Avenue, 4th Floor
Bakersfield, CA 93301
8058612421
Fax: 8058612797
Monty H. Hopper, Director
Kern County Department of Weights and Measures
1116 E. California Avenue
Bakersfield, CA 93307
8058612418
Fax: 8053240668
Pastor Herrera, Jr., Director
Los Angeles County Department of Consumer Affairs
500 West Temple Street, Room B96
Los Angeles, CA 90012
2139741452 (Public)
2139749750 (Private)
Marin County Mediation Services
4 Mount Lassen Drive
San Rafael, CA 94903
4154997454
Fax: 4154996978
Robert Nichols
Deputy District Attorney
Consumer Protection Division
Marin County District Attorney's Office
Hall of Justice, Room 183
3501 Civic Center Drive, Room 183
San Rafael, CA 94903
4154996450
Fax: 4154993719
Susan Massini, District Attorney
Mendocino County District Attorney's Office
P.O. Box 1000
Ukiah, CA 95482
7074634211
Fax: 7074634687
Dean D. Flippo
Monterey County District Attorney
Consumer Protection Division
P.O. Box 1369
Salinas, CA 93902
4087555073
Fax: 4087555608
Daryl A. Roberts
Deputy District Attorney
Consumer Affairs Division
Napa County District Attorney's Office
931 Parkway Mall
P.O. Box 720
Napa, CA 94559
7072534211
Fax: 7072534041
Robert C. Gannon, Jr.
Supervising Deputy District Attorney
Consumer/Environmental Protection Unit
405 W. 5th Street, Suite 606
Santa Ana, CA 92701
7145681240
Fax: 7145681250
Jay Orr
Deputy District Attorney
Economic Crime Division
Riverside County District Attorney's Office
4075 Main Street
Riverside, CA 92501
9092755400
Fax: 9092755470
M. Scott Prentice
Supervising Deputy District Attorney
Consumer and Environmental Protection Division
Sacramento County District Attorney's Office
P.O. Box 749
Sacramento, CA 958120749
9164406174
Anthony Samson, Director
Consumer Fraud Division
San Diego County District Attorney's Office
P.O. Box X1011
San Diego, CA 921124192
6195313507 (fraud complaint message line)
Consumer Protection Unit
San Francisco County District Attorney's Office
732 Brannan Street
San Francisco, CA 94103
4155526400 (public inquiries)
4155531814 (complaints)
Fax: 4155527038
Lorrie Rogers
Consumer Mediator
San Joaquin County District Attorney's Office
222 East Weber, Room 412
P.O. Box 990
Stockton, CA 95202
2094682481
Fax: 2094680314
Leigh Lawrence
Director, Economic Crime Unit
Consumer Fraud Department
County Government Center
1050 Monterey Street, Room 235
San Luis Obispo, CA 93408
8057815856
John E. Wilson, Deputy in Charge
Consumer Fraud and Environmental Protection Unit
San Mateo County District Attorney's Office
401 Marshall Street
Hall of Justice and Records
Redwood City, CA 94063
4153634656
Fax: 4153634873
Allan Kaplan, Senior Deputy
District Attorney
Consumer Protection Unit
Santa Barbara County District Attorney's Office
1105 Santa Barbara Street
Santa Barbara, CA 93101
8055682300
Fax: 8055682398
Al Bender
Deputy District Attorney
Consumer Fraud Unit
Santa Clara County District Attorney's Office
70 West Hedding Street, West Wing
San Jose, CA 95110
4082998478
Fax: 4082798742
Patricia McRae, Coordinator
Santa Clara County Consumer Protection Unit
70 West Hedding Street
West Wing, Lower Level
San Jose, CA 951101705
4082994211
Robin McFarland Gysin
Coordinator, Division of Consumer Affairs
Santa Cruz County District Attorney's Office
701 Ocean Street, Room 200
Santa Cruz, CA 95060
4084542050
Fax: 4084542227
Criselda B. Gonzalez
Deputy District Attorney
Consumer Affairs Unit
Solano County District Attorney's Office
600 Union Avenue
Fairfield, CA 94533
7074216860
Fax: 7074217986
Thomas Quinlan
Deputy District Attorney
Consumer Fraud Unit
Stanislaus County District Attorney's Office
P.O. Box 442
Modesto, CA 953530442
2095255550
Fax: 2095255545
Greg Brose, Deputy District Attorney
Consumer and Environmental Protection Division
Ventura County District Attorney's Office
800 South Victoria Avenue
Ventura, CA 93009
8056543110
Mark Jerome Jones
Chief Deputy District Attorney
Special Services Unit
Consumer/Environmental
Yolo County District Attorney's Office
P.O. Box 245
Woodland, CA 95776
9166668424
Fax: 9166668423
City Offices
Donald Kass
Supervising Deputy City Attorney
Consumer Protection Division
Los Angeles City Attorney's Office
200 North Main Street
1600 City Hall East
Los Angeles, CA 90012
2134854515
Fax: 2132370402
Kimery A. Shelton
Deputy City Attorney
Teresa Bransfield
Consumer Affairs Specialist
Consumer Protection, Fair Housing & Public Rights Unit
1685 Main Street, Room 310
Santa Monica, CA 90401
3104588336
3104588370 (Spanish hotline)
Fax: 3103956727
County Offices
Sarah Law, District Attorney
Archuleta, LaPlata and San Juan Counties
District Attorney's Office
P.O. Drawer 3455
Durango, CO 81302
9702478850
Fax: 9702590200
Alex Hunter, District Attorney
Boulder County District Attorney's Office
P.O. Box 471
Boulder, CO 80306
3034413700
Fax: 3034414703
Phillip A. Parrott, Chief
Deputy District Attorney
Lisa Curtis, Director of Consumer Services
Denver District Attorney's Economic Crimes Division
303 West Colfax Avenue, Suite 1300
Denver, CO 80204
3036405956 (administration)
3036403557 (complaints)
Fax: 3036402592
David Zook
Chief Deputy District Attorney
Economic Crime Division
El Paso and Teller Counties District Attorney's Office
105 East Vermijo, Suite 205
Colorado Springs, CO 809032083
7195206002
Fax: 7195206006
Gus Sandstrom, District Attorney
Pueblo County District Attorney's Office
201 West 8th Street, Suite 801
Pueblo, CO 81003
7195836030
Fax: 7195836666
A.M. Dominguez, Jr., District Attorney
Tony Molocznik, Chief Investigator
Weld County District Attorney's Office
P.O. Box 1167
Greeley, CO 80632
9703564010
Fax: 9703528023
Steven M. Rutstein
Assistant Attorney General
Antitrust/Consumer Protection
Office of Attorney General
110 Sherman Street
Hartford, CT 06105
8605665374
Fax: 8605235536
City Office
Philip P. Cacciola, Director
Middletown Office of Consumer Protection
City Hall
245 DeKoven Drive
P.O. Box 1300
Middletown, CT 06457
6603443491
TDD: 8603443521
Fax: 8603440136
Eugene M. Hall, Deputy Attorney General
Fraud and Consumer Protection Unit
Office of Attorney General
820 North French Street
Wilmington, DE 19801
3025772500
Fax: 3025776499
Jack A. Norris, Jr., Chief
Consumer Litigation Section
110 S.E. 6th Street
Fort Lauderdale, FL 33301
9547124600
Fax: 9547124706
Cecile Dykas
Assistant Deputy Attorney General
Economic Crimes Division
Office of Attorney General
110 S.E. 6th Street
Fort Lauderdale, FL 33301
9547124600
Fax: 9547124658
County Offices
Mona Fandel, Director
Broward County Consumer Affairs Division
115 S. Andrews Avenue
Annex Room A460
Fort Lauderdale, FL 33301
3057655355
Fax: 3057655199
Leonard Elias, Consumer Advocate
Metropolitan Dade County
Consumer Protection Division
140 West Flagler Street, Suite 902
Miami, FL 33130
3053754222
Frederic A. Kerstein, Chief
Dade County Economic Crime Unit
Office of State Attorney
1350 N.W. 12th Avenue, 5th Floor
Graham Building
Miami, FL 331362111
3055470671
Harold Delk, Director
Hillsborough County Commerce Dept.
Consumer Protection Unit
P.O. Box 1110
Tampa, FL 33601
8132726750
Larry F. Blalock, Chief
Orange County Consumer Fraud Unit
250 North Orange Avenue
P.O. Box 1673
Orlando, FL 32802
4078362490
Citizens Intake
Office of the State Attorney
401 N. Dixie Highway, Suite 1600
West Palm Beach, FL 33401
4073557108
Fax: 5613557192
Lawrence Breeden, Director
Palm Beach County Division of Consumer Affairs
50 South Military Trail, Suite 201
West Palm Beach, FL 33415
5612334820
Fax: 5612334838
George Mangrum
Consumer Affairs/Code Compliance Manager
Pasco County Consumer Affairs Division
7530 Little Road, Suite 140
New Port Richey, FL 34654
8138478110
Fax: 8138478969
Sheryl Lord, Director
Pinellas County Office of Consumer Protection
P.O. Box 17268
Clearwater, FL 346220268
8134646129
Fax: 8134646200
City Offices
Dana A. Fernety
Chief of Consumer Affairs
City of Jacksonville
Division of Consumer Affairs
421 W. Church Street, Suite 404
Jacksonville, FL 32202
9046303667
Fax: 9046303638
Katherine Bryant
Department Secretary
Lauderhill Consumer Protection Board
1176 N.W. 42nd Way
Lauderhill, FL 33313
9543212456
TDD: 9543212455
Gene Murayama, Investigator
Office of Consumer Protection
Department of Commerce and Consumer Affairs
75 Aupuni Street
Hilo, HI 96720
8089746230
Janice Borngraber, Investigator
Office of Consumer Protection
Department of Commerce and Consumer Affairs
54 High Street
P.O. Box 1098
Wailuku, HI 96793
8089848244
Patricia Kelly, Chief
Consumer Protection Division
Office of Attorney General
100 West Randolph, 12th Floor
Chicago, IL 60601
3128143000
TDD: 3127932852
Charles Gil Fergus, Bureau Chief
Consumer Fraud Bureau
100 West Randolph, 13th Floor
Chicago, IL 60601
3128143580
TDD: 3128143374
Toll free in IL: 8003865438
Regional Offices
Assistant Attorney General
Carbondale Regional Office
Office of Attorney General
1001 E. Main Professional Park East
Carbondale, IL 62901
6184573505
TDD: 6184574421
Bruce Ratcliffe
Assistant Attorney General
Champaign Regional Office
34 East Main Street
Champaign, IL 61820
Voice/TDD: 2173337691
Toll free: 8002430618
Fax: 2172440022
Deborah Hagan
Assistant Attorney General and Chief
Consumer Fraud Bureau
Office of Attorney General
500 South Second Street
Springfield, IL 62706
2177829020
Toll free in IL: 8002528666
Toll free in Chicago: 8003865438
County Offices
Raymond Threlkeld, Supervisor
Consumer Fraud Division303
Cook County Office of State's Attorney
303 Daley Center
Chicago, IL 60602
3123452400
William Haine, State's Attorney
Madison County Office of State's Attorney
157 N. Main, Suite 402
Edwardsville, IL 62025
6186926280
Fax: 6186567312
City Offices
Caroline O. Shoenberger
Commissioner
Chicago Department of Consumer Services
121 North LaSalle Street, Room 808
Chicago, IL 60602
3127444006
TDD: 3127449385
Fax: 3127449089
Sharon Carter, Administrator
Consumer Protection Office
City of Des Plaines
1420 Miner Street
Des Plaines, IL 60016
8473915006
Fax: 8473915378
County Office
Scott C. Newman
Marion County Prosecuting Attorney
560 City-County Building
200 East Washington Street
Indianapolis, IN 462043363
3173275338
Fax: 3173275409
County Office
Consumer Fraud Division
Johnson County District Attorney's Office
Johnson County Courthouse
P.O. Box 728
Olathe, KS 66051
9137648484, ext. 5287
Fax: 9137915011
City Office
City Attorney's Office
215 Southeast 7th Street
Topeka, KS 66603
9133683885
Fax: 9133683901
Robert L. Winlock, Administrator
Consumer Protection Division
Office of Attorney General
107 South 4th Street
Louisville, KY 40202
5025953262
Fax: 5025954627
County Office
Albert H. Olsen, Chief
Consumer Protection Division
Jefferson Parish District Attorney's Office
Gretna Courthouse Annex, 5th Floor
Gretna, LA 70053
5043643644
Fax: 5043643636
Stephen Wessler, Chief
Consumer and Antitrust Division
Office of Attorney General
State House Station No. 6
Augusta, ME 04333
2076268849
Jack Joyce, Director
Licensing & Consumer Services
Motor Vehicle Administration
6601 Ritchie Highway, N.E.
Glen Burnie, MD 21062
4107687535
Fax: 4107687167
Emalu Myer
Consumer Affairs Specialist
Eastern Shore Branch Office
Consumer Protection Division
Office of Attorney General
201 Baptist Street, Suite 30
Salisbury, MD 218014976
4105436642
Larry Munson, Director
Western Maryland Branch Office
Consumer Protection Division
Office of Attorney General
138 East Antietam Street, Suite 210
Hagerstown, MD 217405684
3017914780
County Offices
Stephen D. Hannan, Administrator
Howard County Office of Consumer Affairs
6751 Columbia Gateway Drive
Columbia, MD 21046
4103136420
TDD: 4103136401
Fax: 4103136424
Joseph T. Giloley, Acting Director
Montgomery County Office
of Consumer Affairs
100 Maryland Avenue, 3rd Floor
Rockville, MD 20850
3012177373
Fax: 3012177367
Sandra Peaches
Prince George's County Office of Business and Regulatory Affairs
County Administration Building, Suite L15
Upper Marlboro, MD 20772
3019525323
TDD: 3019255167
Fax: 3019524709
Priscilla H. Douglas, Secretary
Executive Office of Consumer Affairs and Business Regulation
One Ashburton Place, Room 1411
Boston, MA 02108
6177277780 (information and referral only)
Fax: 6172276094
Thomas J. McCormick
Assistant Attorney General
Western Massachusetts Consumer Protection Division
Department of Attorney General
436 Dwight Street
Springfield, MA 01103
4137841240
Fax: 4137841244
County Offices
Paul Finnegan, Case Coordinator
Consumer Fraud Prevention
North Western District Attorney's Office
238 Main Street
Greenfield, MA 01301
4137745102
Fax: 4137733278
Stephen Gary-Saindon, Director
Consumer Fraud Prevention
Hampshire County District Attorney's Office
1 Court Square
Northampton, MA 01060
4135869225
Fax: 4135843635
D'Shone Swiney, Director
Consumer Council of Worcester County
484 Main Street, 2nd Floor
Worcester, MA 016081690
5087541176
Fax: 5087540203
City Offices
Donna M. Mueller, Commissioner
Mayor's Office of Consumer Affairs and Licensing
Boston City Hall, Room 817
Boston, MA 02201
6176354165
Fax: 6176354174
Jean Courtney, Director
Consumer Information Center
Springfield Action Commission
P.O. Box 1449 Main Office
Springfield, MA 01101
4132636513
(Hamden and Hampshire Counties)
Fax: 4132636514
Rodger James, Director
Bureau of Automotive Regulation
Michigan Department of State
Lansing, MI 489181200
5173734777
Toll free in MI: 8002924204
Fax: 5173730964
County Offices
Juliane M. Tanner, Chief Investigator
Bay County Consumer Protection Unit
Bay County Building
Bay City, MI 487085994
5178954139
Margaret DeMuynck, Director
Consumer Protection Department
Macomb County
Office of the Prosecuting Attorney
Macomb Court Building, 6th Floor
Mt. Clemens, MI 48043
8104695350
TDD: 8104668714
Fax: 8104695609
City Office
Esther K. Shapiro, Director
City of Detroit
Department of Consumer Affairs
1600 Cadillac Tower
Detroit, MI 48226
3132243508
Fax: 3132242796
County Office
Hennepin County Citizen Information Hotline
Office of the Hennepin County Attorney
C2000 County Government Center
Minneapolis, MN 55487
6123484528
Fax: 6123489712
City Office
James Moncur, Director
Minneapolis Department of Licenses & Consumer Services
One C City Hall
Minneapolis, MN 55415
6126732080
Fax: 6126733399
Joe B. Hardy, Director
Bureau of Regulatory Services
Department of Agriculture and Commerce
121 North Jefferson Street
P.O. Box 1609
Jackson, MS 39201
6013547063
Fax: 6013546502
Ray Trease, Supervisory Compliance Investigator
Consumer Affairs Division
Department of Business and Industry
4600 Kietzke Lane, B113
Reno, NV 89502
7026881800
Toll free in NV: 8003265202
TDD: 7024867901
Fax: 7026881803
Lauren F. Carlton
Deputy Attorney General
New Jersey Division of Law
P.O. Box 45029
124 Halsey Street, 5th Floor
Newark, NJ 07101
2016487579
Fax: 2016483879
County Offices
William H. Ross III, Director
Atlantic County Consumer Affairs
1333 Atlantic Avenue, 8th Floor
Atlantic City, NJ 08401
6093456700
Fax: 6093432164
John Wassberg, Director
Bergen County Office of Consumer Protection
21 Main Street, Room 101E
Hackensack, NJ 076017000
2016462650
Fax: 2014896095
Renee L. Borstad, Director
Burlington County Office of Consumer Affairs
49 Rancocas Road
Mount Holly, NJ 08060
6092655098
Fax: 6092655065
Patricia M. Tuck, Director
Director/Superintendent, Camden County
Consumer Protection/Weights and Measures
Jefferson House
Lakeland Road
Blackwood, NJ 08012
6093746161
Fax: 6092320748
E. Robert Spiegel, Director
Cape May County Consumer Affairs
4 Moore Road
Cape May Court House, NJ 08210
6094636475
Louis G. Moreno, Director
Cumberland County Department of Consumer Affairs and Weights and Measures
788 East Commerce Street
Bridgeton, NJ 08302
6094532203
Fax: 6094532206
Esther Chernofsky, Senior Contact Person
Essex County Consumer Services
15 South Munn Avenue, 2nd Floor
East Orange, NJ 07018
2016788071
2016788928
Joseph Silvestro, Director
Gloucester County Department of Consumer Protection/Weights & Measures
152 North Broad Street
Woodbury, NJ 08096
6098533349
6098533358
TDD: 6098486616
Barbara Donnelly, Director
Hudson County Division of Consumer Affairs
595 Newark Avenue
Jersey City, NJ 07306
2017956295
Fax: 2017956462
Helen Mataka, Director
Hunterdon County Consumer Affairs
P.O. Box 283
Lebanon, NJ 08833
9082362249
Donna Giovannetti, Division Chief
Mercer County Consumer Affairs
640 South Broad Street, Room 229
P.O. Box 8068
Trenton, NJ 086500068
6099896671
Fax: 6099896670
Lawrence Cimmino, Director
Middlesex County Consumer Affairs
10 Corporate Place South
Piscataway, NJ 08854
9084636000
9084636008
Dorothy H. Avallone, Director
Monmouth County Consumer Affairs
50 East Main Street
P.O. Box 1255
Freehold, NJ 077281255
9084317900
Fax: 9082945965
Kenneth J. Leake, Director
Ocean County Department of Consumer Affairs
1027 Hooper Avenue, Bldg. 2
Toms River, NJ 087542191
9089292105
9085065330
Mary Ann Maloney, Director
Passaic County Consumer Affairs
401 Grand, Room 532
Paterson, NJ 07505
2018814547
Fax: 2018810012
Marianne Mattei
Somerset County Consumer Affairs
County Administration Building
P.O. Box 3000
Somerville, N.J. 088761262
9082317000, ext. 7400
Fax: 9087074127
Ollie Boone, Director
Union County Consumer Affairs
300 North Avenue East
P.O. Box 186
Westfield, NJ 07091
9086549840
City Offices
John Ostrowski, Administrator
Cinnaminson Consumer Affairs
P.O. Box 2100
1621 Riverton Road
Cinnaminson, NJ 08077
6098296000
Fax: 6098293361
Clark Consumer Affairs
430 Westfield Avenue
Clark, NJ 07066
9083883600
Fax: 9083883839
Elizabeth Consumer Affairs
City Hall
5060 Winfield Scott Plaza
Elizabeth, NJ 07201
9088204183
Fax: 9088200112
Bernadine Jacobs, Director
Livingston Consumer Affairs
357 South Livingston Avenue
Livingston, NJ 07039
2015357976
Fax: 2017409408
Mary Mosley, Director
Maywood Consumer Affairs
459 Maywood Avenue
Maywood, NJ 07607
2018452900
2018455749
Fax: 2019090673
Genevieve Ross, Director
Middlesex Borough Consumer Affairs
1200 Mountain Avenue
Middlesex, NJ 08846
9083568090
Mildred Pastore, Director
Mountainside Consumer Affairs
1455 Coles Avenue
Mountainside, NJ 07092
9082326600
Max Moses, Deputy Mayor
Director Consumer Affairs
Municipal Building
4233 Kennedy Blvd.
North Bergen, NJ 07047
2013922157
2013307291
2013307292
Annmarie Nicolette, Director
Nutley Consumer Affairs
Public Safety Building
228 Chestnut Street
Nutley, NJ 07110
2012844936
Beatrice Albarran, Investigator
Perth Amboy Consumer Affairs
City Hall
1 Olive Street
Perth Amboy, NJ 08861
9088260290, ext. 72
Fax: 9088268069
Priscilla Castles, Director
Plainfield Action Services
510 Watchung Avenue
Plainfield, NJ 07060
9087533519
Fax: 9087533540
Secaucus Department of Consumer Affairs
Municipal Government Center
Secaucus, NJ 07094
2013302019
Marion Cramer, Director
Union Township Consumer Affairs
Municipal Building
1976 Morris Avenue
Union, NJ 07083
9086886763
Fax: 9086861633
Charles A. Stern, Director
Wayne Township Consumer Affairs
475 Valley Road
Wayne, NJ 07470
2016941800, ext. 3290
John Weitzel, Director
Weehawken Consumer Affairs
400 Park Avenue
Weehawken, NJ 07087
2013196005
Fax: 2013190112
Herb Gilsenberg
Woodbridge Consumer Affairs
Municipal Building
One Main Street
Woodbridge, NJ 07095
9086344500, ext. 6058
Fax: 9086026016
Timothy S. Carey
Chairman and Executive Director
New York State Consumer Protection Board
5 Empire State Plaza, Suite 2101
Albany, NY 122231556
5184748583
Fax: 5184742474
Shirley Sarna
Assistant Attorney General in Charge
Bureau of Consumer Frauds and Protection
Office of Attorney General
120 Broadway
New York, NY 10271
2124168345
TDD: 2124168940
Toll free: 8007717755
Regional Offices
Michael Hanuszczak
Assistant Attorney General in Charge
Central New York Regional Office
44 Hawley Street, 17th Floor
State Office Building
Binghamton, NY 13901
6077218779
John R. Drexelius, Jr.
Assistant Attorney General in Charge
Buffalo Regional Office
Office of Attorney General
65 Court Street
Buffalo, NY 14202
7168477184
Toll free: 8007717755
M. Kevin Coffey
Assistant Attorney General in Charge
Poughkeepsie Regional Office
Office of Attorney General
235 Main Street
Poughkeepsie, NY 12601
9144853920
Toll free: 8007717755
Charles Genese
Assistant Attorney General in Charge
Rochester Regional Office
Office of Attorney General
144 Exchange Boulevard
Rochester, NY 14614
7165467430
TDD: 7163273249
Toll free: 8007717755
Lynda Nicolino
Assistant Attorney General in Charge
Suffolk Regional Office
Office of Attorney General
300 Motor Parkway
Hauppauge, NY 11788
5162312400
Michael L. Hanuszczak
Assistant Attorney General in Charge
Syracuse Regional Office
Office of Attorney General
615 Erie Boulevard West, Suite 102
Syracuse, NY 132042465
3154484848
Toll free: 8007717755
Steven R. Fortnam
Assistant Attorney General in Charge
Utica Regional Office
Office of Attorney General
207 Genesee Street
Utica, NY 13501
3157932225
3157932228
Toll free: 8007717755
County Offices
Nelson Kranker, Director
Dutchess County Department of Consumer Affairs
38A Dutchess Turnpike
Poughkeepsie, NY 12603
9144862949
Fax: 9144862947
Candace K. Vogel
Assistant District Attorney
Consumer Fraud Bureau
Erie County District Attorney's Office
25 Delaware Avenue
Buffalo, NY 14202
7168582424
James E. Picken, Commissioner
Nassau County Office of Consumer Affairs
160 Old Country Road
Mineola, NY 11501
5165712600
Fax: 5155713389
John McCullough, Executive Director
New Justice Conflict
Resolution Services Inc.
1153 West Fayette Street, Suite 301
Syracuse, NY 13204
3154714676
Francis D. Phillips II, District Attorney
Orange County District Attorney's Office
255 Main Street
County Government Center
Goshen, NY 10924
9142945471
Commissioner
Rockland County Office of Consumer Protection
County Office Building
18 New Hempstead Road
New City, NY 10956
9146385280
Dennis S. Abbey, Director
Steuben County Department of Weights, Measures and Consumer Affairs
3 East Pulteney Square
Bath, NY 14810
6077769631
Voice/TDD: 6077769631, ext. 2406
Charles A. Gardner, Director
Suffolk County Executive's Office of Consumer Affairs
North County Complex, Bldg. 340
Veterans Memorial Highway
Hauppauge, NY 11788
5168534600
Jon Van Vlack, Director
Ulster County Consumer Fraud Bureau
P.O. Box 1800
Kingston, NY 12402
9143395680
Frank D. Castaldi, Jr.
Chief, Frauds Bureau
Westchester County Courthouse
District Attorney's Office
111 Grove Street
White Plains, NY 10601
9142853414
Fax: 9142853594
Richard Linkowski, Deputy Director
Westchester County Department of Consumer Protection
112 East Post Road, 4th Floor
White Plains, NY 10601
9142852155
Fax: 9142853115
City Offices
Ivan E. Young, Citizen Advocate
Office of Citizen Services
Babylon Town Hall
200 E. Sunrise Highway
Lindenhurst, NY 11757
5169577474
Town of Colonie Consumer Protection
Memorial Town Hall
Newtonville, NY 12128
5187832790
Stephen Pedone, Commissioner
Mt. Vernon Office of Consumer Protection
City Hall
Mt. Vernon, NY 10550
9146652433
Fax: 9146652496
José Maldonado, Commissioner
New York City Department
of Consumer Affairs
42 Broadway
New York, NY 10004
2124874401
TDD: 2124874465
Fax: 2124874497
Isabel Butler, Director
Queens Neighborhood Office
New York City Department of Consumer Affairs
12055 Queens Blvd., Room 301A
Kew Gardens, NY 11424
7182862990
Fax: 7182862997
Schenectady Bureau of Consumer Protection
City Hall, Room 204
Jay Street
Schenectady, NY 12305
5183825061
Ralph A. Capozzi, Director
Yonkers Office of Consumer Protection, Weights and Measures
201 Palisade Avenue
Yonkers, NY 10703
9143776807
Darrell Grossman, Director
Consumer Protection Division
Office of Attorney General
600 East Boulevard
Bismarck, ND 58505
7012243404
Toll free in ND: 8004722600
County Office
Kent Keys, Executive Director
Community Action Agency
1013 North 5th Street
Grand Forks, ND 58201
7017465431
Robert F. Tongren
Office of Consumers' Counsel
77 South High Street, 15th Floor
Columbus, OH 432660550
Voice/TDD: 6144669605
Toll free in OH: 8002829448
County Offices
Tim Ryan, Director
Corrupt Activities Prosecution Unit
Franklin County Office of Prosecuting Attorney
369 South High Street
Columbus, OH 43215
6144623555
Fax: 6144626103
George Patricoff
Assistant Prosecuting Attorney
Montgomery County Fraud and Economic Crimes Division
301 West 3rd Street
Dayton Montgomery County Courts Building
Dayton, OH 45402
5132254747
Fax: 5132253470
Victor Vigluicci, Prosecuting Attorney
Portage County Office of Prosecuting Attorney
466 South Chestnut Street
Ravenna, OH 442663000
3302964593
Fax: 3302973856
Maureen O'Connor, Prosecuting Attorney
Summit County Office of Prosecuting Attorney
53 University Avenue
Akron, OH 443081680
3306432800
Fax: 3306432137 (civil)
Fax: 3306438277 (criminal)
City Offices
Department of Neighborhood Services
Division of Human Services
City Hall, Room 126
801 Plum Street
Cincinnati, OH 45202
5133523971
Fax: 5133525241
Levon Hays
Youngstown Office of Consumer Affairs and Weights and Measures
26 South Phelps Street
City Hall
Youngstown, OH 445031318
3307428884
Fax: 3307431335
Charles Jones, Administrator
Department of Consumer Credit
4545 N. Lincoln Blvd., Suite 104
Oklahoma City, OK 731053408
4055213653
Fax: 4055216740
Irwin A. Popowsky, Consumer Advocate
Office of Consumer Advocate-Utilities
Office of Attorney General
1425 Strawberry Square
Harrisburg, PA 17120
7177835048 (utilities only)
Fax: 7177837152
Michael Butler
Deputy Attorney General
Bureau of Consumer Protection
Office of Attorney General
1251 South Cedar Crest Blvd.
Suite 309
Allentown, PA 18103
6108216690
Mitchell Miller, Director
Bureau of Consumer Services
Pennsylvania Public Utility Commission
P.O. Box 3265
Harrisburg, PA 171053265
7177831740
Toll free in PA: 8007821110
Fax: 7177874193
Jesse Harvey
Deputy Attorney General
Bureau of Consumer Protection
Office of Attorney General
919 State Street, Room 203
Erie, PA 16501
8148714371
Fax: 8148714848
E. Barry Creany
Senior Deputy Attorney General
Bureau of Consumer Protection
Office of the Attorney General
171 Lovell Avenue, Suite 202
Ebensburg, PA 15931
8149497900
Toll free in PA: 8004412555
Fax: 8149497942
John E. Kelly, Deputy Attorney General
Bureau of Consumer Protection
Office of Attorney General
21 South 12th Street, 2nd Floor
Philadelphia, PA 19107
2155602414
Toll free in PA: 8004412555
Stephanie L. Royal
Deputy Attorney General
Bureau of Consumer Protection
Office of Attorney General
Manor Complex, 6th Floor
564 Forbes Avenue
Pittsburgh, PA 15219
4125655394
Toll free in PA: 8004412555
J.P. McGowan
Deputy Attorney General
Bureau of Consumer Protection
Office of Attorney General
214 Samters Building
101 Penn Avenue
Scranton, PA 185032025
7179634913
Fax: 7179633418
Regional Office
Office of the Attorney General
Bureau of Consumer Protection
132 Kline Village
Harrisburg, PA 17104
7177877109
County Offices
Sidney Elkin, Director
Beaver County Alliance for Consumer Protection
699 Fifth Street
Beaver, PA 150091997
4127287267
A. Courtney Yelle, Director/Chief Sealer
Bucks County Consumer Protection, Weights and Measures
50 North Main Street
Doylestown, PA 18901
2153487442
Fax: 2153484570
Robert Taylor, Director
Chester County Weights and Measures/Consumer Affairs
Government Services Center, Suite 390
601 Westtown Road
West Chester, PA 193824547
6103446150
Toll free in PA: 8006921100
Consumer Mediator
Cumberland County Consumer Affairs
One Courthouse Square
Carlisle, PA 170133330
7172406180
Fax: 7172406490
Evelyn Yancoskie, Director
Delaware County Office of Consumer Affairs, Weights and Measures
Government Center Building
Second and Olive Streets
Media, PA 19063
6108914865
Fax: 6105663947
Helen Dunigan, Director
Montgomery County Consumer
Affairs Department
County Courthouse
Norristown, PA 19404
6102783565
Fax: 6102783556
City Office
Bruce Sagel, Chief
Economic Crime Unit
Philadelphia District Attorney's Office
1421 Arch Street
Philadelphia, PA 19102
2156868750
Fax: 2156868765
Pedro R. Pierluisi, Secretary
Department of Justice
P.O. Box 192
San Juan, PR 00902
7877212900
Christine S. Jabour, Esq.
Consumer Protection Division
Department of Attorney General
72 Pine Street
Providence, RI 02903
4012744400
TDD: 4014530410
Toll free in RI: 8008527776
Fax: 4012771331
Philip S. Porter
Administrator, Consumer Advocate
Department of Consumer Affairs
P.O. Box 5757
Columbia, SC 292505757
8037349452
TDD: 8037349455
Toll free in SC: 8009221594
W. Jefferson Bryson, Jr.
State Ombudsman
Office of Executive Policy and Program
1205 Pendleton Street, Room 308
Columbia, SC 29201
8037340457
TDD: 8037341147
Fax: 8037340546
Cynthia Carter
Deputy Attorney General
Division of Consumer Protection
Office of Attorney General
500 Charlotte Avenue
Nashville, TN 372430491
6157413491
Fax: 6155322910
Robert E. Reyna
Assistant Attorney General
Consumer Protection Division
Office of Attorney General
714 Jackson Street, Suite 800
Dallas, TX 752024506
2147428944
Fax: 2149393930
Valli Jo Acosta
Assistant Attorney General
Consumer Protection Division
Office of Attorney General
6090 Surety Drive, Room 113
El Paso, TX 79905
9157729476
Fax: 9157729046
Richard Tomlinson
Assistant Attorney General
Consumer Protection Division
Office of Attorney General
1019 Congress Street, Suite 1550
Houston, TX 770021702
7132235886
Assistant Attorney General
Consumer Protection Division
Office of Attorney General
916 Main Street, Suite 806
Lubbock, TX 794013997
8067475238
Fax: 806747 6307
Ric Madrigal
Assistant Attorney General
Consumer Protection Division
Office of Attorney General
3201 North McColl Rd., Suite B
McAllen, TX 78501
2106824547
Fax: 2106821957
Aaron Valenzuela
Assistant Attorney General
Consumer Protection Division
Office of Attorney General
115 East Travis Street, Suite 925
San Antonio, TX 782051615
2102241007
Office of Public Insurance Counsel
333 Guadalupe, Suite 3120
Austin, TX 78701
5123224143
Fax: 5123224148
County Offices
Richard Reed
Assistant District Attorney and Chief
Dallas County District Attorney's Office
Specialized Crime Division
133 North Industrial Blvd., LB 19
Dallas, TX 752074399
2146533820
Fax: 2146533845
Russel Turbeville
Assistant District Attorney and Chief
Harris County Consumer Fraud Division
Office of District Attorney
201 Fannin, Suite 200
Houston, TX 770021901
7137555836
City Offices
Beverly Weaver, Director
Department of Environmental and Health Services
City Hall
1500 Marilla, Room 7ANorth
Dallas, TX 75201
2146705216
Michael Marcotte, Director
Economic Development
City Hall
500 Marilla, Room 5CSouth
Dallas, TX 75201
2146701686
Bruce Martell, Supervisor
Consumer Assurance Section
Department of Agriculture, Food and Market
120 State Street
Montpelier, VT 056202901
8028282436
Robert E. Colvin
Project Manager, Office of Consumer Affairs
Department of Agriculture and Consumer Services
Washington Building, Suite 100
P.O. Box 1163
Richmond, VA 23219
8047862042
TDD: 8043716344
Toll free in VA: 8005529963
Fax: 8043717479
County Offices
Office of Citizen and Consumer Affairs
#1 Court House Plaza, Suite 310
2100 Clarendon Boulevard
Arlington, VA 22201
7033583260
Fax: 7033583295
Ronald B. Mallard, Director
Fairfax County Department of Consumer Affairs
12000 Government Center Parkway
Suite 433
Fairfax, VA 22035
Fax: 7032225921 (mail complaints only)
City Offices
Prescott Barbash, Administrator
Alexandria Office of Consumer Affairs
City Hall
P.O. Box 178
Alexandria, VA 22313
7038384350
TDD: 7038385056
Robert L. Gill, Coordinator
Division of Consumer Affairs
City Hall
Norfolk, VA 23510
7576644888
TDD: 7576248410
Dolores Daniels
Assistant to the City Manager for Community Relations
364 Municipal Building
215 Church Avenue, S.W.
Roanoke, VA 24011
5409812583
Fax: 5402243138
Cathy Townsend Parks, Director
Consumer Affairs Division
Office of the Commonwealth's Attorney
Judicial Center, Bldg. 10B
2305 Judicial Blvd.
Virginia Beach, VA 234569050
7574265836
Fax: 7574278779
Christy Martinez, Supervisor
Consumer Protection Division
Office of the Attorney General
500 N. Morain Street, Suite 1250
Kennewick, WA 993362607
5097347140
TDD: 2064647293
Toll free in WA: 8005514636
TDD toll free in WA: 8002769883
Larry D. Keyes, Supervisor
Consumer Protection Division
Office of the Attorney General
P.O. Box 40118
Olympia, WA 985040118
3607536210
TDD: 2064647293
Toll free in WA: 8005514636
TDD toll free in WA: 8002769883
Sally Sterling
Director of Consumer Services
Consumer and Business
Fair Practices Division
Office of the Attorney General
900 Fourth Avenue, Suite 2000
Seattle, WA 98164
2064646684
TDD: 2064647293
Toll free in WA: 8005514636
TDD toll free: 8002769883
Owen Clarke, Chief
Consumer and Business
Fair Practices Division
Office of the Attorney General
West 1116 Riverside Avenue
Spokane, WA 99201
5094563123
TDD: 2064647293
Toll free in WA: 8005514636
TDD toll free: 8002769883
Fax: 5094583548
Cynthia Lanphear, Contact Person
Consumer and Business
Office of the Attorney General
1019 Pacific Avenue, 3rd Floor
Tacoma, WA 984024411
2065932904
TDD: 2064647293
Toll free in WA: 8005514636
TDD toll free: 8002769883
Fax: 2065932449
June Bachman, Supervisor
Consumer Protection Division
Office of the Attorney General
500 West 8th Street, Suite 55
Vancouver, WA 98660
3606904751
TDD: 2064647293
Toll free in WA: 8005514636
TDD toll free in WA: 8002769883
Fax: 3606904762
City Offices
Kristie Anderson, Director
Department of Weights and Measures
3200 Cedar Street
Everett, WA 98201
2062598810
Fax: 2062598856
C. Patrick Sainsbury
Chief Deputy Prosecuting Attorney
Fraud Division
900 4th Avenue, #1002
Seattle, WA 98164
2062969010
Dwight Dively, Director
Seattle Department of Finance,
Revenue and Consumer Affairs
600 4th Avenue, #103
Seattle, WA 981041891
2066848484
Fax: 2066848625
Craig Leisy
Consumer Affairs Supervisor
Seattle Department of Finance,
Revenue and Consumer Affairs
600 4th Avenue, #103
Seattle, WA 981041891
2063861298
Fax: 2063861129
Ed Gonzaga
Consumer Affairs Inspector
Seattle Department of Finance,
Revenue and Consumer Affairs
600 4th Avenue, #103
Seattle, WA 981041891
2062337837
Fax: 2066845170
Karl H. Angell, Jr. Director
Division of Labor
Weights and Measures Section
570 MacCorkle Avenue
St. Albans, WV 25177
3043487890
Fax: 3047220605
City Office
Nemo Nearman, Director
City of Charleston
Department of Consumer Protection
P.O. Box 2749
Charleston, WV 25330
3043486439
Fax: 3043488157
Margaret Quaid, Regional Supervisor
Division of Trade and Consumer Protection
Department of Agriculture, Trade and Consumer Protection
927 Loring Street
Altoona, WI 54720
7158393848
Toll free in WI: 8004227128
Fax: 7158391645
Judy Cardin
Regional Supervisor
Division of Trade and Consumer Protection
Department of Agriculture, Trade and Consumer Protection
200 North Jefferson Street, Suite 146A
Green Bay, WI 54301
4144485111
Toll free in WI: 8004227128
TDD: 608224 5058
Elmer Prenzlow
Regional Supervisor
Consumer Protection Regional Office
Department of Agriculture, Trade and Consumer Protection
10930 W. Potter Road, Suite C
Milwaukee, WI 532263450
4142661231
County Offices
Fredric Matestic
Assistant District Attorney
Milwaukee County District Attorney's Office
Consumer Fraud Unit
821 West State Street, Room 412
Milwaukee, WI 532331485
4142784585
Fax: 4142231955
James A. Dehne
Consumer Fraud Investigator
Racine County Sheriffs Department
717 Wisconsin Avenue
Racine, WI 53403
4146363125
Fax: 4146363346
Chicago Office: 3128142630
State Agencies on Aging
The offices listed in this section coordinate services for older
Americans. They provide information on services, programs and
opportunities for these consumers.
Alabama
Martha Murph Beck
Executive Director
Alabama Commission on Aging
RSA Plaza, Suite 470
770 Washington Avenue
Montgomery, AL 36130
3342425743
Fax: 3342425594
TDD: 3342420995
Alaska
Jane Demmert, Director
Alaska Commission on Aging
Division of Senior Services
P.O. Box 110211
Juneau, AK 998110211
9074653250
Fax: 9074654716
Arizona
Art Olin, Administrator
Aging and Adult Administration
Site Code 950A
Department of Economic Security
1789 West Jefferson Street
Phoenix, AZ 85007
6025424446
Fax: 6025426575
Arkansas
Herb Sanderson, Director
Division of Aging and Adult Services
Department of Human Services
P.O. Box 1437, Slot 1412
Little Rock, AR 722031437
5016822441
Fax: 5016828155
California
Dixon Arnett, Director
Department of Aging
1600 K Street
Sacramento, CA 95814
9163223887
Fax: 9163241903
TDD toll free nationwide: 8007352929
Colorado
Rita Barreras, Director
Aging and Adult Service
Department of Social Services
110 16th Street, Suite 200
Denver, CO 802024147
Voice/TDD: 3036204147
Fax: 3036204191
Connecticut
Christine M. Lewis
Director, Community Services
Department of Social Services
Elderly Services Division
25 Sigourney Street, 10th Floor
Hartford, CT 061065033
8604245277
Fax: 8604244966
Toll Free in CT: 8008421508
Delaware
Eleanor L. Cain, Director
Div. Services for Aging and Adults with Physical Disabilities, DDHSS
1901 North DuPont Highway
New Castle, DE 19720
3025774791
Toll free nationwide: 8002239074
Fax: 3015774793
District of Columbia
Jearline F. Williams
Executive Director
D.C. Office on Aging
441 Fourth Street, N.W.
Suite 900 South
Washington, DC 20001
2027245622
Fax: 2027244979
TDD: 2027248925
Florida
Bentley Lipscomb, Secretary
Florida Department of Elder Affairs
4040 Esplanade Way
Tallahassee, FL 323997000
9044142000
Fax: 9044142004
TDD: 9044142001
Georgia
Judy Hagebak, Director
Division of Aging Services
Department of Human Resources
2 Peachtree Street, N.E.
18th Floor
Atlanta, GA 30303
4046575258
Fax: 4046575285
Guam
Donna Renee Anderson,
Administrator
Division of Senior Citizens
Department of Public Health and Social Services
P.O. Box 2816
Agana, GU 96910
6714750263
Fax: 6714772930
Hawaii
Marilyn Seely, Director
Executive Office on Aging
250 South Hotel Street, Suite 107
Honolulu, HI 968132831
8085860100
Toll free in HI: 8004684644
Ext. 60100
Fax: 808586 0185
Idaho
Arlene D. Davidson, Director
Idaho Commission on Aging
700 West Jefferson, Room 108
P.O. Box 83720
Boise, ID 83720-0007
208-3343833
Fax: 2083343033
Illinois
Maralee Lindley, Director
Department on Aging
421 East Capitol Avenue, Suite 100
Springfield, IL 627011789
2177852870
Voice/TDD toll free in IL: 8002528966
Fax: 2177854477
Indiana
Bobby Conner, Director
Division of Disability, Aging and Rehabilitative Service
Bureau of Aging and In-Home Services
402 W. Washington Street
Indianapolis, IN 462077083
3172321147
Toll free nationwide: 8005457763
Voice/TDD toll free in IN: 8009628408
Fax: 3172327867
Iowa
Betty Grandquist,
Executive Director
Department of Elder Affairs
Clemens Building, 3rd Floor
200 Tenth Street
Des Moines, IA 503093609
5152815187
Fax: 5152814036
TDD: 5152815188
Kansas
Thelma Hunter Gordon, Secretary
Department on Aging
Docking State Office Building, Room 150
915 S.W. Harrison
Topeka, KS 666121505
9132964986
Toll free in KS: 8004323535
TDD: 9132913167
Kentucky
Department of Social Services
CHR Bldg. - 5th West
275 East Main Street
Frankfort, KY 40621
5025646930
Fax: 5025644595
Louisiana
Richard W. Collins
Governor's Office of Elderly Affairs
P.O. Box 80374
Baton Rouge, LA 70898-0374
5049251700
Toll Free in LA: 8002594990
(elderly protection/ombudsman Hotline)
Fax: 5049251749
Maine
Christine Gianopoulos, Director
Bureau of Elder and Adult Services
Department of Human Services
35 Anthony Avenue
State House, Station 11
Augusta, ME 043330011
2076245335
Fax: 2076245361
Maryland
Sue Fryer Ward, Director
Office on Aging
State Office Bldg., Room 1004
301 West Preston Street
Baltimore, MD 21201
4107671102
Toll free in MD: 8002433425
Fax: 4103337943
TDD: 4107671083
Massachusetts
Franklin P. Ollivierre, Secretary
Executive Office of Elder Affairs
One Ashburton Place, 5th Floor
Boston, MA 02108
6177277750
Toll free in MA: 8008822003
Fax: 6177279368
TDD Toll free: 8008720166
Michigan
Carol Parr, Acting Director
Office of Services to the Aging
P.O. Box 30026
Lansing, MI 48909
5173738230
Fax: 5173734092
TDD: 5173734096
Minnesota
James G. Varpness, Executive Secretary
Minnesota Board on Aging
444 Lafayette Road
St. Paul, MN 551553843
6122962770
Toll free nationwide: 8008826262
Fax: 6122977855
Mississippi
Eddie Anderson, Director
Division of Aging and Adult Services
750 North State Street
Jackson, MS 39202
6013594925
Toll free in MS: 8009483090
Fax: 6013594370
Missouri
Greg Vadner, Director
Division on Aging
Department of Social Services
P.O. Box 1337
615 Howerton Court
Jefferson City, MO 651021337
5737513082
Fax: 5737518687
TDD toll free nationwide: 8007352966
Montana
Charles Rehbein,
Bureau Chief
Office on Aging
111 North Sanders, Room 210
Helena, MT 59620
4064444077
Toll free nationwide: 8003322272
Voice/TDD toll free Nationwide: 8008338503
Fax: 4064447433
Nebraska
Dennis H. Loose, Director
Department on Aging
P.O. Box 95044
301 Centennial MallSouth
Lincoln, NE 685095044
4024712306
Voice/TDD toll free in NE: 8009427830
Fax: 4024714619
Nevada
Mary Liveratti,
Acting Administrator
Division for Aging Services
Department of Human Resources
340 North 11th Street, Suite 203
Las Vegas, NV 89101
7024863545
Fax: 7024863572
TDD: 7024863420
New Hampshire
Thomas E. Pryor, Director
Division of Elderly and Adult Services
State Office Park South
115 Pleasant St., Annex Bldg. #1
Concord, NH 033016501
6032714680
Toll free in NH: 8003511888
Fax: 6032714643
TDD Toll free in NH: 8007352964
New Jersey
Ruth Reader, Assistant Commissioner
Department of Health and Senior Services
Division of Senior Affairs
101 South Broad Street-CN 807
Trenton, NJ 086250807
6092923766
Toll free in NJ: 8007928820
Fax: 6096336609
New Mexico
Michelle Lujan Grishan, Director
State Agency on Aging
La Villa Rivera Building
228 East Palace Avenue, Ground Floor
Santa Fe, NM 87501
5058277640
Toll free in NM: 8004322080
Fax: 5058277649
New York
Walter G. Hoefer, Director
New York State Office for the Aging
2 Empire State Plaza
Albany, NY 122231251
5184745731
Voice/TDD toll free in NY: 8003429871
Fax: 5184740608
North Carolina
Bonnie Cramer, Director
Division of Aging
CB 29531
693 Palmer Drive
Raleigh, NC 276260531
9197333983
Fax: 9197330443
North Dakota
Linda Wright, Director
Department of Human Services
600 South Second Street, Suite 1C
Bismarck, ND 585075729
7013288910
Toll free in ND: 8007558521
Fax: 7013288989
Ohio
Judith V. Brachman, Director
Ohio Department of Aging
50 West Broad Street, 9th Floor
Columbus, OH 432155928
6144665500
Fax: 6144665741
Oklahoma
Roy R. Keen, Division Administrator
Services for the Aging
Department of Human Services
P.O. Box 25352
Oklahoma City, OK 73125
4055212281; 5212327
Toll free in OK: 8002112116
Fax: 4055212086
Oregon
Roger Averback, Administrator
Senior and Disabled Services Division
500 Summer St. NE, 2nd Floor
Salem, OR 973101015
Voice/TDD: 5039455811
Toll free in OR: 8002828096
Fax: 5033737823
Pennsylvania
Richard Browdie, Secretary
Department of Aging
400 Market Street, 6th Floor
Harrisburg, PA 171012301
7177831550
Puerto Rico
Ruby Rodriguez Ramirez
M.H.S.A Executive Director
Governor's Office of Elderly Affairs
Call Box 50063
Old San Juan Station, PR 00902
7877215710; 7214560; 7216121
Fax: 7877216510
Rhode Island
Barbara Casey Ruffino, Director
Department of Elderly Affairs
160 Pine Street
Providence, RI 029033708
4012772858
Voice/TDD toll free in RI: 8003222880
Fax: 4012771490
TDD: 4012772880
South Carolina
Constance C. Rinehart, Executive Director
South Carolina Division on Aging
202 Arbor Lake Drive, Suite 301
Columbia, SC 292234535
8037377500
Toll free in SC: 8008689095
Fax: 8037377501
South Dakota
Gail Ferris, Administrator
Office of Adult Services and Aging
Richard Kneip Building
700 Governors Drive
Pierre, SD 575012291
6057733656
Fax: 6057736834
Tennessee
Emily Wiseman, Director
Commission on Aging
500 Deaderick Street
Andrew Jackson Building, 9th Floor
Nashville, TN 372430860
6157412056
Fax: 6157413309
TDD toll free nationwide: 8008480298
Voice relay service: 8008480299
Texas
Mary Sapp, Executive Director
Department on Aging
4900 North Lamar
Austin, TX 787512399
5124246840
Toll free nationwide: 8002529240
Fax: 5124246890
Utah
Helen Goddard, Director
Division of Aging and Adult Services
P.O. Box 45500
120 North 200 West, Suite 401
Salt Lake City, UT 841450500
8015383910
Fax: 8015384395
Vermont
David Yacozone, Commissioner
Department of Aging and Disabilities
Waterbury Complex
103 South Main Street
Waterbury, VT 05676
Voice/TDD: 802-2412400
Fax: 802-241-2325
Virgin Islands
Catherine L. Mills, Commissioner
Department of Human Services
Knud Hansen Complex, Bldg. A
1303 Hospital Ground
Charlotte Amalie, VI 00802
8097740930
Fax: 8097743466
Virginia
Thelma Bland, Commissioner
Department for the Aging
700 East Franklin Street, 10th Floor
Richmond, VA 232192327
Voice/TDD: 8042252271
Toll free in VA: 8005523402
Fax: 8043718381
Washington
Ralph Smith, Assistant Secretary
Aging and Adult Services Administration
Dept. of Social and Health Services
P.O. Box 45600
Olympia, WA 985045600
3604932500
Toll free nationwide: 8004223263
Fax: 3604939484
TDD: 3604932637
West Virginia
William E. Lytton, Jr.
Interim Executive Director
Commission on Aging
1900 Kanawha Blvd, East
Holly Grove-Building 10
Charleston, WV 253050160
3045583317
Fax: 3045580004
Wisconsin
Donna McDowell, Director
Bureau on Aging
Department of Health and Family Services
217 South Hampton Street, Suite 300
Madison, WI 53703
6082662536
Fax: 6082673203
Wyoming
Deborah Fleming, Administrator
Department of Health
Division on Aging
139 Hathaway Building, Room 139
Cheyenne, WY 820020480
3077777986
Toll free nationwide: 8004422766
Fax: 3077775340
Part II.
Consumer Assistance Directory (continued)
Handbook
Contents