THE WHITE HOUSE
Office of the Press Secretary
(Palo Alto, California)

---

For Immediate Release

May 1, 1998

REMARKS BY THE PRESIDENT
AT DISCUSSION WITH WORKERS

Warehouse Floor
Therma Inc.
Facility

San Jose, California
12:35 P.M. PDT

THE PRESIDENT: Thank you very much. I want to think Joe and Nicki for welcoming me here. I want to thank Dan Kirby for the tour through the operations. He did a great job. (Applause.) Thanks to Congresswoman Zoe Lofgren and Mayor Susan Hammer, my good friends, for joining me here today. I thank the labor leaders that are here -- Amy Dean, Ray Lancaster, Mark VanDouheuvel, Steve Preminger. But most of all, I thank all of you for giving me a chance to leave Washington and come out and visit the real world. It's great. Thank you very much. (Applause.)

Before I say a little more about why I came here today, I'd like to meet a brief comment on something very important to your future that did happen in Washington, D.C. late last night. Last night, an overwhelming bipartisan majority of 80 members of the United States Senate voted for a treaty that will permit us to bring Poland, Hungary, and the Czech Republic into the NATO military alliance.

Now, why does this matter to you out here on this factory floor? I think it's very important to you and to every American. We fought two world wars and lost a lot of Americans and waged a long Cold War in a deeply divided Europe. The Berlin Wall fell, communism dissipated, giving us the chance for the first time in history, ever, to deal with a Europe that is free, democratic, and undivided. And that's important. If we can do that, that means you will know that you'll have stable partners for trading purposes. You can sell them things, you can buy things from them, you can be a part of growing.

Even more important, it means you know that your children will likely never have to go there to fight and die in a war. And furthermore, you know that we'll be able to work together on the problems that do exist in the world to contain them.

Now, just in the last few years since I've been President, we have used NATO for those purposes. We've brought in two dozen other countries in a Partnership for Peace, and they work with us all over the world training and working with our militaries together. We made a special agreement with Russia and with Ukraine. And together, we went into Bosnia and stopped the bloodiest war in Europe since the end of World War II, with no conflicts, no shooting, no deaths. (Applause.)

So that's why this is important. Poland, Hungary, and the Czech Republic -- three more partners that will make our alliance stronger. If we have to do something in the future, that's three more countries that will be contributing people, sharing our burden, and building a future of strong partnership based on trade and commerce and travel and visitation, not on conflict. It's a big deal.

And I would like to thank the Senate Majority Leader, Trent Lott; the Senate Minority Leader, Tom Daschle; Senator Jesse Helms; Senator Joe Biden -- all of them. This was an unusual coalition of people -- (laughter) -- who worked together to do something that a lot of people didn't think we could do. And it's going to make a better world for our children. Ten years from now it will look like an even bigger vote than it does this morning. So I thank them.

I'd also like, before I begin, to offer my condolences to the family of the police officer, David Chetcuti, who was killed in the line of duty last Saturday, and express my gratitude for the bravery he showed when he lost his life. And in that connection, I'd like to thank the police officers from the motorcycle crew from Santa Clara County, because they had to accompany me on this visit and they're missing his memorial service that is going on this morning. So I thank them for doing that.

Now, let me tell you why I came here. Because, to me, you guys represent the future. You're good at what you do, you're changing all the time, you're committed to getting better, you're operating in a global economy, you have a good management-labor partnership, you have apprenticeships for new workers, you have training for veteran workers to make sure they learn new skills and master new technologies. You're proving that Silicon Valley's economic revolution does not just include computer programmers, it can include all the workers of America if we're all well-trained, highly competitive, and the best in the world at what we do.

You're evidence of that. I thank you for it. I wanted America to see it. And mostly, I wanted to talk to you and your representatives behind me about how we can do this all over America, in every part of America, and set the processes in motion that will keep it going year in and year out.

You are a very important part of this wonderful economic renaissance going on in America now. Yesterday we saw that the economic strategy that we put in place over five years ago in Washington did, in fact, work to unleash the competitive capacities of America. We said we were going to reduce the deficit and balance the budget. We were going to invest in our people, in education, in technology, in scientific research, in environmental investment. And we were going to trade more with the rest of the world. We were going to open more avenues to trade our goods and services.

Yesterday we saw more evidence that it's working. The economy grew in the last quarter at over 4 percent. Unemployment was the lowest in 28 years; inflation the lowest in 30 years; consumer confidence the highest in a generation. For five years in a row now, our country has been rated the most competitive economy in the world. You did that -- you and people like you all over America, and you should be very, very proud of yourselves. (Applause.)

Another reason I wanted to come here was because this company proves that even in Silicon Valley opportunity to participate in that new economy embraces more than those who work directly with computers or in laboratories or in offices; and also shows, as this gentleman demonstrated, that computer technology has revolutionized every aspect of American labor, and therefore, that we all must become more familiar with it.

I couldn't believe it -- I told the folks that were going around with me that at one point during my long service as governor of my state, I would go out about once a month and spend a shift working in different kinds of factories. And I was around a lot of sheet metal workers. I've seen a lot of welding in my life and it was a long time ago now, a few years -- that's light years as fast as things are changing. But the machines I saw today and the level of the work I saw, it's just so breathtakingly different than just 10 years ago, it's almost unimaginable. You, of course, understand that better than I do. But for somebody like me who hasn't seen this work in a few years -- I don't have as much time as I used to do these sort of things -- (laughter) -- it was quite shocking in a very positive way.

And again, I say I think it's important that all of America see that these kinds of things are going on, and that all American workers in all forms of endeavor have an important role to play in building our future.

The other point I wanted to try to explore today is how we can really make sure that everybody has a chance to participate in this. Because, you know as well as I do that even though the unemployment rate is the lowest its been in 28 years, there's still places in America where it's fairly high. And there's still workers in America who work at tasks where they're not improving their productivity, they're not learning these skills, they're not matching new technologies, and they're not getting raises.

And what we have to do now at this moment when the economy is working so well is to try to devise systems that will work for everybody who is willing to work for himself or herself. We have to try to make sure that the lessons that you live every day in this place are somehow learned where they don't exist.

We're doing what we can in our administration to create the special economic incentives to go into inner-city areas and isolated rural areas where there hasn't been a lot of new investment. We're doing what we can to give people the ability to start their own businesses more easily in those places. But I think you know that unless we can guarantee a world-class education to all of our kids, and a system of lifetime learning for all workers in America so that they can always continue to learn new skills, we will not be able to reach the people that presently have not yet fully participated in this recovery.

You've done a great job on that, and I just wanted to be here. I've done my best to do two things that I think are important. One is to open the doors of college to all Americans of any age. With our HOPE Scholarships now, we give virtually all Americans a $1,500 tax credit for the first two years of college and then credits for the second and third year, and for people who, like many of you, might want to go back and get further training. We've increased scholarships and made the loan program better. And there's also now an education IRA so that you save -- for example, for your children's education, you can put the money into an IRA and that money is not subject to tax when you put it in. And then the gain is not subject to tax when you take it out, if you use it for your children's education, to try to help make it easier for people to save for education.

The other thing we're trying to do is to create a training opportunity for people who work in companies that are not as sophisticated or advanced as yours, by passing what I've called -- and I've been trying for five years to pass this -- the G.I. Bill for Americas Workers. We have literally dozens of federal training programs. And if I gave you a sheet of paper and a pencil and I asked you write down five of them, I bet you there's not a person in the room who could do it -- probably including me. (Laughter.) But there are dozens of them. And they were all created for some particular good purpose when the economy was more static then it is, before it started changing like it is now.

What I've been trying to do for five years is to collapse all the programs, put it in a fund and just give everybody a certificate who's eligible for the training and let them take it to the local community college or wherever else, to let the people who need the training have the money and then choose the place where they want to get the training. I think most of you have enough sense to plot your own future, and most other adults do in this country, too. And it would be a lot better than having all these separate bureaucracies and programs there.

So we're working on that. The House has passed a good bill; the Senate has got a bill up -- I think they're going to take it up today. And I hope that this vote last night on NATO is a good indicator of what might happen on the G.I. Bill for America's Workers. Because think what it would mean if every person in every workplace in America -- every person in every workplace in America -- if they lost a job or if they were grossly underemployed, could get a certificate which would basically empower them to get further education and training at any point during their life. It could revolutionize the lives of a lot of those folks we're talking about that have not yet fully participated in the recovery. And I hope we can get the support for it.

The last thing I'd like to say is that if you all are going to keep producing more things in less time at higher quality, you've got to sell them someplace. And you have to sell them to companies that in turn sell their products. Everybody you sell something to has got to sell what they sell -- produce to somebody else. Otherwise they can't buy your product. So it's very, very important that we have a growing American economy and a growing world economy.

If we don't have a growing world economy, we're going to be in deep trouble. Why? Because we have four percent of the world's population, but we have 22 percent of the world's wealth. Now, you don't have to be a mathematical genius to know that if you've got 4 percent of the population and 22 percent of the wealth and 96 percent of the people are living someplace else, and for the next 20 years in the developing countries, they're projected to grow at three times the rate of the rich countries, somebody has got to sell something somewhere else than America in order to maintain our 22 percent share -- in order to maintain the opportunities that we all want for our children.

And that means that we have to help other people get wealthier, too. And you may have noticed, in Washington we're having a big argument now about whether we should pay our fair share to something called the International Monetary Fund, the IMF. What that fund does is to help countries who get in trouble stabilize their economies so they can start growing again -- from our point of view, so they can start buying our products again.

Now, we're out here in California -- 30 percent of our economic growth in the last five years has come from selling to other countries. Over 30 percent of our exports go to Asia. You have been reading in the papers, I'm sure, that a lot of those Asian countries are in trouble. The IMF does not just go in and give people money; it says, if you've got a problem, you've got to clean up your act, organize your business properly, start running your economy efficiently, and if you'll do these things, then we'll help you get stabilized and start growing again.

Those Asian countries are our trading partners. They're an important part of our future. And I think we ought to pay our fair share to the IMF. I don't care what other political business is going on in Washington, and there is a lot of other things that are going on here -- we should do whatever is necessary to keep this expansion going. And I hope that you will send that signal. And I want to thank your representative, Zoe Lofgren, for being strongly in favor of this position. But we've got to convince the Congress that America, if we want to lead the world economically, has at least got to pay our dues and put in our part of an institution that is going to help Asia come back so we can keep selling.

I guess that's a long-winded way of saying the best way for us to succeed is for me to do my part and you to do yours. And I'm going to try to do that. But one of the things that we have to do is get the focus in Washington on basic things: how do we build a world-class education system; how do we support companies that are committed to changing technologies; how can we make sure workers can continue to get the education and training they need. That's what I hope to learn from you here today, and what I hope through your voices all America will here on the news tonight and tomorrow morning.

Thank you for the example you set for our country. Thank you very much. (Applause.)

(Discussion begins in progress.)

MR. PARISI: Most of it boils back down to the employees. I think the one thing we've been fortunate enough to have is a lot of latitude for our employees to improve themselves. And the other thing that's been really good is that between us and our unions we've established some really fabulous training schools, and we've taken advantage of those. And then, Therma's kind of been on a way out there as far as trying things out that are kind of new and hoping to be ahead of the curve always with anything that's new.

THE PRESIDENT: How do you determine -- first of all, who pays for the training?

MR. PARISI: The employers donate so many cents per hour toward a training fund.

THE PRESIDENT: And are the training programs just for the employees of your company, or do they include people from other companies?

MR. PARISI: All of the people in the construction trades go to the training schools.

THE PRESIDENT: And is there a regular schedule for doing it, or does it depend on what new things you're doing at any given time.

MR. PARISI: No, they -- well, first of all, most all of the employees come up through an apprenticeship program. I'm sure that all these people can talk about that better than I -- in normal time like five years, and they have to go two nights a week for five years in order to become a journeyman. And then, further than that, they have wonderful journeyman training long after they've graduated and have become journeymen.

We find that about, for us, 60 percent of our employers that are already journeymen go and take evening classes to better themselves. So it's really helped us in the long run.

THE PRESIDENT: And you started the company 31 years ago?

MR. PARISI: Yes.

THE PRESIDENT: When Nicki was under age. (Laughter and applause). Now, I didn't want to put this out on the record -- how many employees did you have when you started?

MR. PARISI: Well, one or two. (Laughter.)

THE PRESIDENT: And how many do you have hear today?

MR. PARISI: You're looking at them -- 1,600, I think, give or take. (Applause.)

THE PRESIDENT: That's pretty good growth. That's impressive.

LeRoy, do you want to talk about --

MR. GINN: Well, just about Therma, really. And you asked how did Joe get to this position -- I think it's giving the employees the opportunity. One thing that Therma doesn't do -- we never say no or it can't be done. So if you want to do it from any walk of life, Joe and Nicki give you the opportunity to go and grow. And there is never -- there's no roadblocks, no barriers. Do what you want to do, grow to where you want to grow. If you need to learn, if you need a tool, like Joe said, he -- Joe is probably more far out than any of us on thinking where it can be and what's happening and what's coming up, and he pushes us there. And it's a wild ride, but it's great. (Laughter and applause.)

THE PRESIDENT: Give us an idea of the different kinds of customers you have. You serve people in the computer business, people in the biotech business.

Q We serve basically every major computer manufacturer. We serve the tool manufacturers for the computer chips themselves, which is big. In this valley there are a lot of manufacturers of the tools that the computer companies buy the tools, and so if you have a fab of some name-brand computer, they'll have 10 or 20 different types of tools that that chip goes through to get to the process of becoming the computer chip.

And those tool manufacturers are very big in this area, and the tools themselves have a lot of process gasses, a lot of specialty exhaust, a lot of waste products. And so we do a lot of design with those tool manufacturers so that they can get the specialty gasses and take care of the product and everything that goes with those tools so that it can work in the fabs.

Q I have to say that the training here, there is not a lot of formal training for a lot of the new technology coming out because product life is so short that we have to respond very rapidly for the manufacturer or our customer so they can get their product on the market. And many times these are very new products. And so we're inventing and learning along the way, at the job sites, and coming up with ideas on how they can produce their products in a timely manner so they can get out on the market and stay competitive.

So there is not a lot of schooling for a lot of that. You've got to have employees that are very creative and are willing to take the challenge to do that. And if you look at some of the things we've done here in the last year, we had five patents come out of this company. We see a need and we go and figure out how to do it. Then maybe in a few years we might have a school for it, but we're, I think, probably the front runners in a lot of the stuff that is happening in this valley as far as keeping main computer industry companies competitive.

Q Joe and Nicki's philosophy has worked so well -- one of the reasons I enjoy working for them is they put a lot of trust in the field personnel to make decisions on the job sites. If you have a large project going, a delay is very costly, the man-hour out there is very costly when you have 50 to 100 people. If you could make a field decision without having to come back to the office and consult 10 people and make that decision on the field, that job goes much faster. And they have entrusted all of us to make decisions like that. And that speaks a lot. They depend on us. They hold us to a high level. And we all hold ourselves to -- at the end of each day, of accomplishing something. And it's a great feeling at the end of each day. And it's a great feeling that they appreciate that. (Applause.)

THE PRESIDENT: Good for you.

Q I can also add that we also have a safety net. If you have any questions, you can call up to this front office. We have the best engineers in the valley; we have planners; we have things at our fingertips because of this fast turnover. This bay area -- I've been in this trade for 25 years now and the turnover has been immense -- fast-track jobs. You go out to these places where I'm familiar with them meet -- you start off your project at two weeks. All of a sudden it's condensed. What do they want? They want it in four days. What do you do? First you pull your hair out, then you say, hey -- (laughter) -- then you start on your resources. It's a magnificent buddy system.

And even with our suppliers, a heavy burden falls upon them. Where are you going to get that unit that takes six weeks? You have to rely on, well, like Pat -- she can attest to that.

MS. GLENN: With Therma, you've got a partner and someone you can trust. When they say that this is a panic situation, you must respond to that in this valley, because people don't cry wolf. They come out and say, I need it, I need it now, and this is the reason. And you must then go out to the rest of the country in most cases, to get other people and other places in the country to respond to your needs so that you can respond to theirs and get the customer on-line.

Q One thing that is so unique about our area is that things have to happen so fast for a reason. As you know, by the time they get a product out the door, it's already been copied, usually, somewhere else, and they're on to their next product. And we do not have the time to wait around. When they say, we need to get this now, we understand why they need to get it now, and that helps us out in the field and in the office staff, getting these things done right away. And we all work together in accomplishing this and it's a great system.

Q I think as a group we're very willing to adapt and react quickly. And that goes with -- because they do trust us a lot. We're respected for having minds and our voice will be heard and our opinions are wanted. And that means so much to everybody here that it makes you try so much harder and want to give more of yourself. (Applause.)

THE PRESIDENT: That may be the single most significant revolution, even more important than all the technology that's occurred in manufacturing in America over the last two decades or so. The companies that are doing really well are the companies that empower their workers and that learn from them as well as teach them, and where people are working together.

I can go to any part of America and spend half an hour in a plant and immediately know, without anybody having to say anything, how people feel about that, because that's the most important thing that you see -- anyplace you go, whether the answer is a good one or not a good one, it's down deep inside the most important thing to the people that work there.

Q I think at Therma you're a name, not a number. You fit into a team. And the team is -- there is no real hierarchy here at Therma. We all work for Joe and Nicki, and if I need to talk to anybody in the company or anybody in the company needs to talk to anyone, we pick up the phone, pick up the page, or pick up the -- whatever, it's right there. And like John says, you have the depth. Joe has gone out and got the right people for the depth for this cutting-edge stuff we're doing. And if you have a question, there is an answer right inside Therma and it only takes picking up a phone. There is no special thing you have to do. You call that person and say, hey, I need this answer, and you get it.

And that's -- because of like Mark was saying how fast everything is happening here, we have to have those answers in order to keep our customers satisfied. And it works out well here.

Q It is a true team effort. It's a one mind kind of thought that we're all advancing together.

Q And we could work anywhere, too, but we choose to work here. There are a lot of companies that are signatory, and we could go anywhere, but Therma takes care of us and they're on the front lines and this is where we want to work. (Applause.)

Q That's a really good point. Joe and Nicki have been in business 30 years. They have customers, long-term relationship customers that they've been doing work for on a continual basis for those 30 years -- many of them -- not just a fluke deal, one or two. They have many long-term people who call them and they do the work.

They also have many long-term employees who have been here for 30 -- some of them 30 -- there's an original crew 30, and them some of them 20, some of them 10. When people get here, they tend to say because it is, it's a very nice place to work. You feel part of a team.

THE PRESIDENT: That's what you said, right?

Q It's true. That's right. (Laughter.)

THE PRESIDENT: You could go somewhere else.

Q I started off as an apprentice here and then I turned out, and then they taught me now how to run work, and now they're teaching me how to do the computer. I'm not just stuck in one little spot. They keep training me and keep giving me the opportunities.

Q If you see something there that you want to go after, you can go right after it. And there's not a restriction on it. And what a neat thing to wake up every morning and say, gee, you know, I want to get more involved in learning this type -- and they provide the support, the training is there, everything is in place. And it's like almost going to work somewhere different every day. And that's a great job.

THE PRESIDENT: You know, it's interesting, I have worked hard -- with limited success, I might add -- but more than I would like -- more than I thought in the beginning we'd have, with the Vice President, to try to organize this kind of workplace in as many government agencies as possible. And it's harder in some ways because you're organized to make good things happen and to make good things happen in a hurry. A lot of people who go to work for the government are terrified that something bad will happen and it will be on them. And they'll read about it in the newspaper and then they'll have to be a scapegoat for it.

So what that tends to do is to create a kind of a -- to reinforce the sort of bureaucratic mentality, don't venture out, don't try, because if you make a mistake, it will be in the papers, all the taxpayers will be mad, you'll be the goat, you'll be out the door sort of thing. As a consequence, more mistakes are made.

If you think about it, we've still got -- we are really trying to create an environment in which we can respond more quickly to people's needs. We have -- just a little example -- we're having millions of people this year filing their income taxes by e-mail or telephone, in just a few minutes. And most people have a fairly simple form. There may be, I don't know, some percentage that will be harder to check, or whatever, but the point it, it's really worth doing because it's a hassle on the best of terms and to make it easier for people is a good thing to do.

And the Social Security Administration, believe it or not, won an award, over L.L. Bean and a lot of other places, for the best telephone service of any major, big organization in America. (Laughter.) But we really worked at it.

But it requires getting people to not be afraid to try something new, and to let them know that, assuming they're not abusing the citizens or something, that if you're actually out there trying to something new and you're taking a chance, if it doesn't work out, you're not going to be punished because you want people to feel that way.

It is really -- it's an enormous challenge to try to create the flexibility and productivity you have in an organization like this, where you have clear common goals. I mean, it's not like there's no uniformity of objective, or uniformity of standards. But you still have some creativity in carrying it out. And you've kind of got my juices flowing to keep trying today.

But every effort we've made in government has been worth it. But I just -- I want to urge all of you to support us in doing that, too, because it's like everything else, if you give people a lot of freedom and you ask them to try, once in a while you make a mistake, because nobody is perfect. And you have to create an environment in which your people are trying to the right thing for the right reason and not being reckless in doing it, you support that.

Q I think you want people to try to do things and step out -- and we're all bound to make some mistakes, and it's much better to have accomplished something and made a mistake, at least recognize your mistake and then you can fix it. But if you haven't done anything, nothing happens. And we all stand around looking at each other.

MS. PARISI: I think if you don't make a mistake, you aren't working. When anybody makes a mistake, and they come and say, "I'm sorry", I say, "if you didn't make a mistake I would worry." And the other thing I think you can see here, because we are a private company, Joe and I can make a lot of mistakes and everybody out here covers us up. (Laughter and applause.)

THE PRESIDENT: I could say something hilarious about that but I won't. (Laughter and applause.)

Let me say again, though, I think -- one of the places, interestingly enough, where we've had quite a bit of success is a place that you might not expect, is in the military, because we have very rigorous, uniform training characteristics. I was out here a couple of years ago, actually in the harbor at Oakland, having lunch on an aircraft carrier with some career Navy people. And I talked to an enlisted man who had done 19 years in the Navy and he'd quit and gone to work in the private sector for two and half years, and he came back to the Navy because he said that as compared to the private sector job he had, he had much more responsibility and they trained him -- they gave him at least one new skill every year. It was fascinating. And he said, eventually I'll have to quit this and I'll still be a young person, but he couldn't find another job in the private sector where someone was always teaching him something new and where he was being given more and more responsibility. And that's basically what I'm hearing from all of you.

Q Hopefully.

Q Joe has devoted so much to organizing the relationship for the schooling. I mean, we can't stress that enough, because without the schooling, the special orbital welding skills that are needed to put together these -- every phase of our industry has a very specialized, very highly skilled labor force. And without the schooling -- we can't stress that enough -- Joe has worked so hard at putting together and making sure that that is accomplishing the end result -- we could not do what we're doing.

And we have probably one of the top apprenticeship training centers in the country. Many of them have looked at it and emulated it, and we're proud to have it here. And it fits well, being the high-growth silicon industry we are that we should have a very high-tech training program. And that's one of the keys the rest of the country has to realize, I think, is provide that high-skilled training and let these people go out and learn new skills.

THE PRESIDENT: You'd be amazed how little of this is done in some other parts of the country and in some other sectors of the economy. And yet I'm convinced you would have pretty much the same pay-off everywhere, because as you go around here, you see that -- I mean, sure, you're serving all these high-tech industries, but if this country were located out in the middle of the country somewhere where you had a totally different customer base, you would still be making more money if you were doing the same things you're doing here. Isn't that right? And you would still have that gentleman over there running your computer program for you and you'd still have all this -- in other words, you'd be doing all this stuff that you're doing here, even if you had a different customer base.

That's what we've got to get people to understand, that we need -- that you can't -- education and technology dominate ever form of production. And just the fact that your end users happen to be in Silicon Valley predominantly, or be in this kind of business, is almost incidental to what we should be doing in every workplace in America, I think.

Q And this skilled labor force that's out here, people that we're asked to represent -- us and them -- most of us have finished high school, some have college, some have full college, but for the most part we've finished high school and we've taken and learned a skill level that we can take anywhere in the world as journeymen right now and apply it . We want to stay here. But it's a great thing to have in your hands, that skill level, the ability to take it somewhere.

Q I think the skills are -- I think a lot of us find out that those skills are best used here. We have the opportunity to go full bore. Like you say, nobody holds you back. If anything, they encourage you and help you along. And as far as making mistakes, if you do feel like you're making a mistake or you're starting to fall down, there is a lot of people here to help pick you up and help you along the way and give you that support and say, it's all right, we're all in this together, we're going to make it, we're going to do it. It's immense support. You can turn in any direction and it's there to help you.

Q Well, the nice part is you do a lot of things you weren't trained to do. (Laughter.)

Q A lot of things. So many times you get out there and there are so many special requests and so many things that have never been done before. And it's up to you to deal with these engineers, to deal with these researchers, and deal with just regular people and listen to what this request is, what their idea is, and try and put that down on paper -- is this really what you want? Yeah, it is, that's what we're going for. And it's initiated and it's done and it helps them improve themselves.

You get with these little companies that may be just six people in a company, in a space, in a building. And then next thing you know, you're helping them build a facility that's maybe 80,000 square feet. And before you're even done building this facility, you're already working on a complex for them. They're just advancing that quickly and that fast, and you're there to help them out. And then next thing you know, you're seeing this product or this device or whatever it is on the news or being utilized somewhere. And there is a lot of pride that goes into it, to say, hey, you know, I remember these guys when it was just four guys, six guys.

Q And that's what the one -- we haven't really talked about the biotech industry -- the pharmaceutical-biotech industry in the San Jose, Northern California, has been a very big help to stabilize the economy. The semiconductor industry, as we all know, goes up and down at different times. In the last 10 years, the biotech-pharmaceutical has come in and really -- again, something that Joe saw and jumped at it. He said, let's go try this out. This is new, let's go get in there and get our feet wet. And we did. He made a commitment to do it, and we all cut our teeth on it.

And like Ben says, there is -- we all hear the stories of the garage where two people started huge computer companies in the '50s or '60s. That's happening on a daily basis in the pharmaceutical-biotech. You have two or three people that have an idea that can take that idea and, like Ben says, in the process of three or four years, turn it into a huge company that you should have bought stock at when it was real small. (Laughter.)

THE PRESIDENT: For whatever it's worth, our people believe that that will continue for another 20 years because of the Human Genome Project and all the mysteries we're unlocking. Just two years ago -- year before last, we found these two genes that are predominate in causing breast cancer. We've seen splicing of nerves in laboratory animals that actually repair the spines of laboratory animals that have been broken so that they can actually have lower body movement again, which offers the possibility, if we can work out the genetic sequencing in people, that people who are in wheelchairs because of spinal cord injuries may be able to walk again.

All these things are happening, and the pace at which these genetic discoveries are being made is accelerating rather dramatically. So I think there will be more of it.

Q We've had an interesting time of it. We've had a start-up biotech company that, even though they had gone out and raised the money for their product, didn't know the process that they needed. And our process engineers were able to design the process for them so they could function and make their product.

Q It was a good team effort.

THE PRESIDENT: That's an amazing story. (Laughter.)

Q No, it happens all the time.

THE PRESIDENT: Just your typical sheet metal worker story. (Laughter and applause.)

But again, it shows the power of ideas. And if you think about it, work can be a lot more interesting now than it even could have been 50 years ago, when it wasn't being powered by ideas, and repetition was important in building the kind of traditional industrial society. Now work can be fun and good because the whole economy is being powered by ideas. And that means also that there is an unlimited, inexhaustible supply of future human endeavor, which is why I believe, for example, that the environmental movement, the movement to deal with the problems of climate change and global warming, which we've seen a little bit -- a taste of with El Nino this year -- that that will not cost jobs, that will generate jobs, because we'll have to figure out how to do it and ideas will be brought to bear on it. All these little people that come up with all this stuff and then become fabulously wealthy are just idea machines.

Q You're absolutely right, Mr. President. It applies to what we work on, with the CFC ban and certain refrigerants. We all looked at that as being a real headache, but there have been cottage industries that have built the machines to reclaim these, the recycling plants that now take care of this refrigerant. And you're right. It absolutely makes more growth, and we saw it here firsthand.

THE PRESIDENT: The CFC thing is a great example. When we took chlorofluorocarbons out of the atmosphere, it not only -- it was projected to have a modest negative impact on our economy, and instead it had a noticeable positive impact. And I think that the important thing for the government, for us, to do is to is when we make these rules is to make them in such a way that allows these kinds of processes to develop.

Q Phase them in?

THE PRESIDENT: Yes. And to give a market solution a time to work. That's a big concern I had when we went to Japan last December to try to come up with some rules about how to deal with climate change. I am positive that -- if you look at what puts carbon dioxide into the atmosphere today, about a third of it comes from vehicles, about a third of it comes from buildings, both residential and commercial, and about a third of it comes from power plants and factories. And we now know there is available technology -- just for example -- you can buy windows now that let in six times as much light and let out only one tenth as much heat. They cost about three or four times as much, but if they have a two-year payout, then after that, you're making money. And once you get the technology, once it all works out, then we will be doing these things that we ought to do for the environment because they also are good for the economy. Because you have to turn the problem into an idea machine.

Q Another department we have is energy retrofit. We can go into buildings and save an incredible amount of kilowatt usage used. And that all means less generation at power plants, and actually give them better process control and more comfort by upgrading their equipment and putting better controls in to operate more efficiently. And often here they tend not to look at the next quarter profit as the cost of the money, but we get projects who can pay off in a year and half, two years, and save --

THE PRESIDENT: Yes, what do you require? If you start something new like that, how quick does it have to pay out for you to think it's worth doing?

Q Well, for us, of course, we're a little different than most of our customer are. Our customers generally would like to see the payback in one year. I think we're more realistic about it. But even when you can show them payback in less than a year, very often they won't take advantage of it. And that's the sadder part. You know, we find that a lot, especially on brand new buildings. The budget is everything and they don't -- they go for low cost no matter what it is.

THE PRESIDENT: Well, we're trying to see if we can make a few changes in the tax code that will change that behavior, because in manufacturing processes there are like -- there's not one big thing, as you know, there's dozens of little things that can be done, all of which, at least the ones that I've studied, have a two-year or less payout, which dramatically cuts your energy bill. And then after that, you're making money eternally.

And so we're trying -- I have asked the Congress to adopt some minor changes in the tax code which won't cost a lot of money, but which would give significant incentives is you're right up against that decision -- you say, well, can I wait a year, year and half to get this money back.

Q That will be a big stimulus to our industry and the rest of the country to have an incentive like that.

Q It could make the difference in a decision, like Joe says, because bottom dollar is everything, but if there was some kind of advantage, I think the companies would go -- it makes sense, but it's the bottom dollar. So if they can have some payback in it sooner, I think it would make the decision a lot of times. And then it's a long-term payoff for everybody.

Q I think there's just a mental adjustment that we all have to go through eventually, I think. Companies have a tendency to get too bottom line driven, unfortunately. And part of that comes from our own stock market, I assume. They're forever punching for that profit for this quarter so they can look good.

THE PRESIDENT: They would have been better off waiting in the last five years. Wait and wait and wait. (Laughter.)

Q It's a tough call.

THE PRESIDENT: You've got the biggest stake in this. (Laughter.) I asked him if it was true he had nine children. My notes said he had nine children. He said it was true, and I said, congratulations. (Laughter and applause.) Well, I mean, it's true, you have a stake in this meeting. You have nine kids that will be able to do hundreds of different things that haven't even been invented yet by the time they're old enough to go into the workplace.

MR. GOOCH: That's true.

Q What's the age span of them, Johnny?

MR. GOOCH: Oh, God. (Laughter.)

THE PRESIDENT: He's going to start bragging now. (Laughter.)

MR. GOOCH: From 23 to 17 months. (Applause.)

THE PRESIDENT: Do you have twins?

MR. GOOCH: Yes. Most of you know who know me, I have two sets of twins, eight years old and 17 months. Big span. (Laughter.)

THE PRESIDENT: That's great.

Q -- extended production. (Laughter.)

THE PRESIDENT: Here's a man who wants to be taken care of in his old age. (Laughter and applause.)

Q There won't be enough Social Security. (Laughter.)

THE PRESIDENT: Oh, yes, there will. (Applause.)

I will say, though, one of the things we're doing now is we're undertaking a process across the country to determine what we have to do to change and modernize both Social Security and Medicare to make sure it's there when the baby boomers retire.

The generation of people who will turn -- the oldest baby boomers -- I'm one of them -- the people that were born between '46 and '64, that group of people, are the largest group of Americans in a given generation in history, until last year when we got -- last year there was finally a group of school children that were more numerous than the baby boomers. But that skips a whole generation and then some. So that when we're all in the retirement system, which is roughly 2029 -- that is when we're all 65 or over, which is about 2029, we'll all be -- all the baby boomers will be 65 or over -- if we continue the projected work force participation rates and the projected retirement rates, there will be only two people working for every person that going on Social Security. And, so, we're going to have to make some fairly substantial adjustments to make sure that the benefits are there to provide at least the minimal support that Social Security provides today.

About half of the seniors in America would be living below the poverty line if it weren't for Social Security, although almost all seniors have income over and above Social Security. Social Security itself is not enough for hardly anybody to maintain the standard of living they had before they retired, but if they didn't have it, they'd be in trouble -- most people. So what our trick has got to be is to figure out how to keep what is good about it, but to make the adjustments necessary so that it's financially stable and so we can -- and maybe have a little bit higher growth rate from our investments -- so that we can deal with the coming population changes.

Q The one thing nice about the unions is that they have a fabulous pension program. They retire real well.

THE PRESIDENT: Pension plan.

Q -- with the advancement of all of the medical advancements and lifestyle changes, that the retirement age of 65 is a little bit shy now, that we can extend that out.

THE PRESIDENT: Yes. We're raising it to 67.

Q I think it should be even higher than that. I think people are productive way after that.

THE PRESIDENT: Well, one of the things that we're trying to do to deal with that -- we've raised it to 67, and then we have made it possible -- we've put incentives in the system for people who want to work to work longer.

If you raised it to 70, for example, the real problem with that is that the -- and, of course, you have early retirement at 62 and you take a discount. You'd change the discounted value. So the more you raise the retirement age, the less you get if you retire earlier. But the real problem with going -- and we're looking at this, and as I said, we've tried to raise the incentives, for example, now, for people to keep working. Because if they keep working, they keep paying taxes and they're paying into the system even if they're also drawing some Social Security. And that really makes a huge difference in leveling up the system.

But if you go to 70, you could probably work here comfortably at 70 -- here -- but there's still a lot of people who work in jobs where it would be quite difficult for them to work that long. And so, if -- you say, well, but you still have the early retirement option -- that's true, but the early retirement is worth considerably less, because you take the present value of the whole deal because you move the full retirement out later than if you retired at 62, you get a little less.

I agree that it has to be raised and we are raising it to 67. We've tried to -- and one of the things that -- one of the variables that's being looked at is whether it should be raised more. Other people have suggested that we have, for younger workers, some portion of the payroll tax available for their own investment decisions on the theory that -- now, that looks like a wonderful idea now because the stock market has gone from 3200 to 9000 since I've been President and there's no precedent for that in history.

It's also true that over a 30-year period -- any give 30-year period in the 20th century, stocks have always outperformed guaranteed government investments. The problem is, if you had an individual account, it's not true in every month of every year. So what happens if you have to retire in a year when the thing is down for several hundred points and you don't get it out. If there's some way to sort of share the gains, if you will, across the years --that's one of the things we're looking. Because, obviously, if we could generate a higher rate of return for the investment that you make in your payroll tax, it would make Social Security more attractive to younger workers.

The other thing, don't forget, that Social Security does that other retirement systems don't, is it's also -- it's a disability plan and it's a survivor's insurance policy. So if you pay into Social Security here and something happens to you, then your surviving family at least get something to help them survive, and that can be quite important.

But let me just say this -- there is a huge amount of discussion about this out there now, and I think most Americans know we've got to make some changes. And I think most Americans will support us making some substantial changes because there is no point in being dishonest about it, we can't sustain the present system as the baby boomers retire at the present rates of return.

But there is also -- it's important not to overlook how much good this program has done to stabilize -- the poverty rate among seniors in America is now under 11 percent, and it is lower than that of the population as a whole. It has been for over 10 years now, for the first time in the whole history of America. And that's something that our country should be proud of. So we have to figure out how to save the best parts of it.

But you ought to tell -- if you have any ideas, specific ideas, or you want to even organize the folks in the company to put their ideas up, if you give them to Congresswoman Lofgren, I promise you they will be carefully reviewed by our group, because we're actually trying to go out in the country, tell people what the facts are, and figure out what the best resolution is.

Q Mr. President, I think I see a signal here that we have to quit. (Laughter.)

THE PRESIDENT: This is Clinton's Second Law of Politics. When you start to have a good time, you're supposed to be somewhere else. (Laughter.)

I've enjoyed this immensely. Thank you all very much. Thank you. I appreciate it. (Applause.)

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