SURVEY OF MAX AGENCY USERS

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FY 1999 BUDGET: SURVEY OF MAX AGENCY USERS

USERID: _______________________ Phone:_______________________

E-mail Address: _______________________

Thank you in advance for all of your suggestions. OMB is developing a long-term strategy, for the further development of the MAX system and your feedback to the following questions will be valuable to us.

1. What improvements in the MAX Software would you like to see? (Suggestions for changes, expansion, and deletions).

______________________________________________________________________

______________________________________________________________________

2. Please rank the following MAX A-11 features in order of importance to you. (1 being high priority and 5 being low priority)

____ On-line help

____ Additional interface, such as wizard questionnaires (Turbo tax concept -- An on-screen assistant that asks questions and uses your responses to fill in the number automatically.)

____ Import/Export multiple (agencies, bureaus) accounts

____ Save accounts as E-mail and Import E-mail accounts

____ Other_____________________________________________

3. What was your experience in logging-on/downloading /uploading your account? Please characterize your experience on a scale of 1 -5.

____ (1 being very good and 5 being terrible)
Describe problems________________________________________________________

4. This year we created a MAX A-11 Home Page on the Internet. This web site contains general information on the status of the MAX system, hours of operation, who to call for help, schedules (training and budget production schedules) and MAX documents. The address is http://www.whitehouse.gov/WH/EOP/OMB/MAX. The MAX home page requires both a user name (ombmax) and a password (omb2000). Please visit our MAX Home Page.

A.    Did you find the MAX A-11 Home Page useful?

____ Yes
____ No

B.    What other types of information would you like to see on the MAX A-11 Home Page?
_______________________________________________________________

_______________________________________________________________

C.    Would you like to be able to download and install the MAX A-11 software from the MAX Home Page?

____ Yes
____ No

5. A. This year we offered several new types of training classes. Which class or classes did you take and did you find these training classes useful?

____ OMB Circular A-11 Review Class

____ Useful
____ Not useful
Changes, additions or deletions________________________________

____ Balancing an Account
____ Useful
____ Not useful
Changes, additions or deletions________________________________

____ Advanced MAX Training
____ Useful
____ Not useful

Changes, additions or deletions________________________________

B. What other types of training classes would you like?
_______________________________________________________________

6. How well did your training prepare you for using MAX? Please rate.

____ (1 being well prepared and 5 being poorly prepared)

7. This year we expanded the list of reports an agency analyst could order. For example, Status of Funds report and Relation of Obligations to Expenditures report were added. Did you find these reports useful?

____ Yes

____ No Why?__________________________________________________

8. Please rate the technical help that you received from OMB staff (e.g., help with installation, configuration, downloading and uploading accounts, general use of the MAX software, and balancing your accounts).

____ (1 being very helpful and 5 being not helpful)

Comments_____________________________________________________________

9. To what extent were OMB staff helpful in resolving conceptual problems with the budget data?

____ (1 being very helpful and 5 being not helpful)

Comments_____________________________________________________________

10. How useful was OMB Circular No A-11 (conceptually or technically) in answering your questions?

____ (1 being very helpful and 5 being not helpful)

Comments_____________________________________________________________

11. Did you find that the data supplied by Treasury and the data supplied by your accounting systems was complete?

____ (1 being complete and 5 being lacking)

Comments_____________________________________________________________

12. A. How did you connect with the OMB host?

____ Internet
____ Windows NT Dialer (RAS)
____ Windows 95 Dialer
____ Chameleon Dialer
B. If you were not able to use the Internet this past year, do you expect to use the Internet for the next budget season. NOTE: Users will need to have Telnet access to the Internet next year.
____ Yes
____ No
C. If you were unable to use the Internet this year, why?

____ No Telnet ability
____ Non-compliant winsock
____ Firewall restrictions
____ Other (please explain)

13. What version of Windows do you plan to use next Budget Season? (For the FY 2000 Budget, the requirement is Windows 95 or better. OMB will not support use of the MAX system with Windows 3.1x or Windows For Workgroups 3.x.)

____ Windows 95
____ Windows NT 3.5.1
____ Windows 98
____ Windows NT 4.0

14. What type of Internet browser do you use?

____ Netscape version ____

____ Microsoft Internet Explorer version____

____ Other, Please specify:________________

____ None

15. Other suggestions

_____________________________________________________________________

_____________________________________________________________________

You can E-mail the survey to Jane Moy.